Your Success Is Our Priority
Your Go-To Prodify Pro
Every client gets matched with a dedicated Client Success Manager who will be your guide to all things Prodify.
They’re not just here to answer questions (though they’re great at that too), they’re all about helping you hit your goals and make the most of your Prodify experience.
Here’s what they’ll be up to:
Smart Client Care
Stay one step ahead with personalized quarterly check-ins, usage insights, and easy access to live support when you need it.
Need help fast? Take advantage of Fin, our built-in chatbot, ready 24/7 to guide you through tasks, answer FAQs, and connect you to resources—all without missing a beat.
Real People, Expert Support
Our support team is here during business hours to jump in with quick, reliable answers to your questions, so you can keep things moving without missing a beat.
From troubleshooting hiccups to walking you through features, we’re just a message away and always happy to help.
FAQ
You’ve got lots of options! Reach out to your Client Success Manager, ask Caddy (our AI chatbot) right inside Prodify, visit the Help Center, or email us at support@tryprodify.com.
We do our best to reply within one to two business days. If something takes a bit longer to sort out, we’ll keep you updated every step of the way.
Absolutely! Prodify was built with real feedback from manufacturers, and we always welcome your suggestions. Your input helps us make Prodify even more useful for you.
Check out how Maxxon helped shape Prodify’s version control here.
Prodify is the only PIM and DAM solution specifically designed for building product manufacturers. If you're a manufacturer managing over 10 products and selling across multiple channels with a marketing and sales team of more than 2 people, Prodify is the perfect solution for you.
Prodify starts at $799 per month with complete access to our DAM, PIM, and analytics. Optional add-ons are available at an extra cost. Learn more about pricing here.
Subscribe to the Prodify Pulse Newsletter for the latest Prodify updates, plus fresh insights on product management and marketing in the building industry. You can also visit our blog for product updates, helpful resources, and more.