Onboarding as Smooth as Butter
Getting started with Prodify is simple and stress-free
01
Your Very Own Prodify Insider
You’ll be paired with your very own onboarding specialist who’ll work closely with you throughout your first 30 days. Think of them as your personal Prodify insider—here to make your setup seamless and your experience smooth from day one.
They’ll guide you through everything, including:
Importing your design files like a pro
Setting up user roles and permissions with ease
Customizing your account settings so everything feels just right ️
Prepping your content for internal and external sharing
01
Learn It Live with Real-Time Training
Kickstart your Prodify experience with hands-on training tailored to your team’s needs.
Group Training Session: Introduce your whole team to Prodify’s core features and workflows. We’ll walk through real-life use cases so everyone can start working smarter, not harder
Train-the-Trainer Session: Empower your internal champions with a deeper dive into Prodify’s capabilities. Build in-house expertise so you can confidently support and train others as your team grows.
01
Answers that Don't Play Hard to Get
Alongside your live sessions, you’ll have access to a full suite of self-service resources, including:
Interactive product tours to explore features at your own pace
A robust knowledge base packed with how-to guides and best practices
A dedicated support channel for quick, personalized help